Privacy Policy
for The Savvy Way
At The Savvy Way (“Savvy”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or services.
By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information including:
Personal Information
- Full name
- Email address
- Phone number
- Property address
- Billing information
- Company details (if applicable)
- Identification details required for specific services
Service-Related Information
- Property inspection details
- Project and renovation information
- Departure and move-out details
- Uploaded documents, photos, and reports
- Communications with our team
Website & Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Website usage behavior
- Cookies and analytics data
2. How We Use Your Information
We use collected information to:
- Provide and manage our services
- Schedule inspections and appointments
- Prepare reports and project documentation
- Coordinate renovations and departure services
- Process invoices and payments
- Communicate with clients
- Improve our website and customer experience
- Maintain internal records
- Comply with legal or regulatory obligations
We only collect information relevant to delivering our services professionally and efficiently.
3. Sharing of Information
Savvy does not sell personal information to third parties.
Information may be shared with trusted third parties only where necessary to provide services, including:
- Contractors and technicians
- Developers or property management companies
- Shipping or logistics providers
- Storage providers
- Service partners and consultants
- Payment processing providers
- Government authorities where legally required
All third parties are expected to handle information responsibly and only for the purpose related to the requested service.
4. Property Reports & Media
During inspections, renovations, or project supervision, Savvy may collect photographs, videos, thermal images, measurements, and technical observations related to the property.
These materials are used for:
- Inspection reports
- Project documentation
- Quality control
- Client communication
- Service records
We do not publicly share identifiable client information or property details without permission unless legally required.
5. Cookies & Analytics
Our website may use cookies and analytics tools to improve website functionality and user experience.
Cookies may help us:
- Understand website traffic
- Improve website performance
- Remember user preferences
- Optimize marketing and communication
Users may disable cookies through their browser settings, although some website functionality may be affected.
6. Data Storage & Security
Savvy takes reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect all information, no online transmission or storage system can be guaranteed as completely secure.
7. Retention of Information
We retain information only for as long as reasonably necessary for:
- Service delivery
- Legal obligations
- Operational records
- Dispute resolution
- Business and accounting requirements
Inspection reports and project-related records may be retained for internal documentation and reference purposes.
8. Third-Party Links
Our website may contain links to third-party websites or services.
Savvy is not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites separately.
9. Your Rights
Depending on applicable laws and regulations, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of certain information
- Withdrawal of consent where applicable
Requests may be subject to operational, legal, or contractual limitations.
10. Children’s Privacy
Savvy services and website are not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Savvy reserves the right to update or modify this Privacy Policy at any time.
Updated versions will be published on our website with the revised effective date.
12. Contact Information
For questions regarding this Privacy Policy or data handling practices, please contact: